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Koch Homes Customer Service

Superior Homes, Superior Customer Service

At Koch Homes, we guarantee that you will not only be satisfied, but thrilled with both your new home and your experience working with us.  Customer service is at the forefront of all that we do.  It has been since the beginning. 

Koch Homes’ sales consultants will really listen to you in order to find out what your family needs and wants in a home and in a community.  They are experienced and passionate about putting you in a home that you will be happy in for years to come.  Our on-site supervisors will monitor every single step in the building process in order to make sure that your new home is strong, sturdy, beautiful and a place that you will be excited to call “home”. 

Our management team takes personal interest in every single customer survey that we receive.  We want to know what you loved about working with us and, yes, even what you may not have.  We are second to none in customer service, but that isn’t good enough for us.  We want to continually improve and we want your experience in buying your new home to be as happy and exciting as it should be!

 

Koch Homes
Customers

For customers that would like to contact Customer Support, use the link below:

 

Meet Our Staff

Our team offers superior customer service!

Contact a sales representative today and receive the service for which Koch Homes is known.

Sales Representatives
Alyssa Huff
(443) 249-3157
ahuff@kochhomes.com
Bonnie McCullen
(410)924-4027
BMcCullen@kochhomes.com
Terry Shafer
(410) 987-4060
tshafer@kochhomes.com
Victor Wazen
(410) 255-4840
vwazen@kochhomes.com
Victoria Fitch
(410)255-4840
vfitch@kochhomes.com
Wendy Asper
410-360-2960
wasper@kochhomes.com