Current Homeowners - Koch Homes

Now Open by Appointment! Please Visit our Communities' Pages to Schedule Yours Today!

Customer Service Notice
In effort to ensure the safety of our customers, employees, and trade partners, we will not be scheduling any in-home warranty appointments until after 5/15/2020. Please contact our Customer Service Team with any questions. Thank you for your understanding and we wish you well.

Resources for
Current Homeowners

At Koch Homes, we’ve been enriching homebuyers’ lives for over 60 years with beautifully designed, quality constructed homes in communities all over Maryland. In that time, we’ve learned that the key to delivering ongoing peace of mind is being proactive. That’s why we’ve partnered with Quality Builders Warranty (QBW), a national leader in warranty management. Together, we’ve created a program that combines a rock-solid warranty with proactive maintenance throughout your first year so you can focus on enjoying your new home and leave the routine upkeep to us.

Koch Homes Guide to Your New Home

Check back soon for this booklet which will provide you with a wealth of information about your new Koch Home and the home buying process.

Quality Builders Warranty

Current Homeowners can report service issues through our Service Online Solution, ‘SOS’ portal and receive a response within 24 hours. Emergency issues should be reported directly to Nick Smith at 443-955-2519. Click the Homeowner Guide below for instructions on how to start a repair request.